Last updated: October 27, 2026
This Cancellation Policy explains how orders placed with Bloom99 Multibrand Private Limited through bloom99shop.com may be cancelled by the customer or by us.
1. Cancellation by the Customer
Before dispatch: Orders can be cancelled free of charge at any time before they are shipped, via your account or order page, or by contacting customer support.
After dispatch: Once an order has been shipped, it cannot be cancelled. You may refuse delivery or request a return under our Refund Policy.
Customised, personalised, or made-to-order items cannot be cancelled once production has started.
2. How to Cancel
Email support@bloom99shop.com or call 9911063765 with your order ID and the reason for cancellation. You will receive a confirmation once the cancellation is processed.
3. Cancellation by Bloom99
We reserve the right to cancel an order, in full or in part, in situations including:
- The product is out of stock or unavailable.
- There is a pricing or product information error on our website.
- The delivery address is not serviceable.
- Payment could not be verified, or the order is suspected to be fraudulent.
- The order violates our Terms of Use.
If we cancel a prepaid order, you will be informed and a full refund will be issued to the original payment method.
4. Refund on Cancellation
For prepaid orders cancelled in accordance with this policy, the full amount paid will be refunded to the original payment method within 5–7 business days of cancellation, subject to bank processing times as described in our Refund Policy. No cancellation fee is charged for orders cancelled before dispatch.
5. Contact Us
Bloom99 Multibrand Private Limited
KH No. 169, Shop No. 12 & 12A, Shahberi, Ghaziabad, Uttar Pradesh – 201001, India
Email: support@bloom99shop.com
Phone: 9911063765
Grievance Officer: [Please add name], support@bloom99shop.com, 9911063765. Complaints will be acknowledged within 48 hours and resolved within one month.